We are first and foremost a team of enthusiasts knitters and crafters. Driven by a passion for creative activities, we are at your service to assist you in your choices, advise you and offer even more services to satisfy you.

Most of our products are available in stock and are shipped within 48 hours. In each product detail, the stock is clearly displayed

For articles regardless of size or colour the number of copies are stated after the words "Stock:"

For articles with criteria of size or colour: a new window is displayed by clicking on "Stock Information” detailing the amount by color or size.
Some of the items offered are not available in stock but can be ordered, then it is clearly stated in the description of the product.

Let us know what you want, we can find it for you! We are constantly looking for new products to offer. Write to us under Contact page to tell us about the items you are looking for.

Choose your products in the shop. When you are on the form of a product, select the quantity and click "Add to cart" represented by an icon basket. When you have selected all the items that you want, click on "validate my cart" in the framework at the top right of the page. You can see your entire order, change quantities if desired... The only thing you have left to choose is your shipping country.

We accept many methods of payments: Carte Bleue, Visa, Mastercard, paypal and bank transfer.

€ 5.90 for France shipping, automatically calculated for other countries. It helps to cover a portion of the actual costs associated with processing your order: packaging and shipping

It takes about 3 days for French delivery and about a week for foreign delivery by colissimo, 15 days for standard shipping.

 
You can at any time check the status of your order and the status of your delivery by clicking on the delivery number assigned to your command.

Only if you want. If you wish, you can enter your e-mail address in the box provided on the home page. We will send out our e-mails of news and sales. You can unsubscribe at any time: a link to this effect is inserted on each e-mail we send you. In any case, your e-mail address will not be disclosed to any third party without your consent, in accordance with the commitments that we take strict with yourself. As a member LesLaines.com, you can manage your registration or unsubscribe in your personal record here.

Yes! Your informations are 100% protected.

Personal data are strictly confidential and protected. They are requested to treat your orders and to improve the services that are available on the site.
Your data community, as your nickname, allow others to identify you while respecting your privacy and your personal data.

The files LesLaines.com are registered with the Commission Nationale de l'Informatique et des Libertés (CNIL).

The processing of your personal data is made in accordance with the law regarding the data, files and Freedoms on January 6, 1978.
You have at all times a right to access and correct or opposition to your personal data. You just have to contact us (giving us your name, address and e-mail) by mail to LesLaines.com - Customer Service-The Pauzadou-11350 Cucugnan.
We wish to inform you, however, that cookies record certain information that is stored in the memory of your hard drive. This information is used to keep your browser to the contents of your cart for your order and are therefore essential. If your browser does not accept them, an alert message will explain the procedure.
These cookies do not contain any confidential information about you and are destroyed at the end of your site navigation.
Q: My personal data being passed on to third parties?
A: No! All your data is strictly confidential and not accessible by third parties. Your data community, as your nickname, allow others to identify you while respecting your privacy and your personal data.

Finally, if you have expressed the wish, you may receive communications from our partners. You can unsubscribe from this service at any time: a link is inserted to this effect on every e-mail we send you. As a member LesLaines.com, you can also manage your subscription or unsubscribe from your account. In any case, your e-mail address will not be disclosed to any third party without your consent, in accordance with the commitments that we take strict with yourself.

If you choose to pay online, all data is encrypted before banking to transit on the Internet through technology Secure Socket Layer (SSL), thereby ensuring their safety. LesLaines.com The site allows you to adjust your purchases securely: at the time of payment you are automatically redirected to the secure sites of the Banque Populaire or Paypal. No credit card information is stored on the site LesLaines.com, eliminating any possibility of fraud by hacking into our site.